Client Services

OUR PROCESS

Comprehensive Search and Recruitment Services

"Are you contingent or retained?" That is a common question. Simply put, every situation is different, but because we are niched, we have the flexibility to provide the best solution and outcome. After all, all we do, every single day, is Accounts Receivable Management, be it in the healthcare revenue cycle, or loan servicing. First we need to understand the following:

  • Urgency: When does the role need to be filled? How is this work getting done currently? What are the implications if the role is not filled on time?
  • Confidentiality: Is this confidential for any number of reasons?
  • Commitment: How involved in the Hiring Manager? HR? Are you willing to pre-set interview dates?

References

Your company has provided a valuable service to us in locating quality talent. We will look to SC Riverside for our future hiring needs.”
President, ARM & BPO Firm, Illinois
SC Riverside did a great job in finding me two strong performance managers. Since those hires, my department is over plan by 30%.”
Vice-President, Agency – Debt Buyer, Michigan
I've worked with Executive Recruiters, in the past, and your personal involvement and insights on this search were really superb.”
CEO, ARM Firm, Texas
I wanted to 'thank-you' for your professionalism your organization exhibited. This is the third time we have worked with you and we have been pleased each time.”
President, Lender/ARM Firm, Delaware
We are ecstatic with our new G.M. Things are going very well. Find me one more.”
SVP, ARM/BPO Firm, Montreal, Canada
SC Riverside always found us the best people.”
President, ARM Firm. New York
Thank you for your great partnership. We enjoy working with you and your team.”
SVP Sales, ARM firm, Illinois
I worked with SC Riverside for almost a decade. They helped me build my management team and through these great people, I was able to build a great company.”
Former President, now Investor, ARM Firm, Maryland

OUR METHODOLOGY

Understand: The foundations of a valuable partnership is good understanding of your company’s culture, goals, needs, motivations, so we can identify candidates that are more than just the right words on a resume page.

Identify Candidates: We work to match the intangibles as well as the skill set. Of the technically qualified candidates, we do not just send them, we save you time by screening for:

  • Motivations to make a job change
  • Personality/style fit to your culture
  • Salary range
  • Willingness to commute/relocate
  • References

Facilitate: We maintain relationships through the process to facilitate communication, keeping our finger on the pulse between both client and candidate to manage expectations, be sure questions are answered. We stay involved to provide assistance with the resignation process, relocation.

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